Art. 1 – General Provisions
1. The user browsing this area accesses rewoolution.it, accessible via url: www.rewoolution.it (hereafter called ""Rewoolution""). Browsing and transmitting a purchase order on the site implies acceptance of the Purchasing Data Protection Conditions and Policies to the site indicated therein.
2. These Terms and Conditions of Sale apply to the sale of products with exclusive reference to purchases registered on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 provided by Legislative Decree No. 21/14 and Legislative Decree 70/03) by
Company Rewoolution S.r.l
Location: via Robiolio, 25 - 13825 Valdilana (BI)
VAT number: 02825720028
Registered in the REA, number BI-320783
3. The user is required, before accessing the products provided by the site, to read these General Sales Conditions which are generally and unequivocally acceptable at the time of purchase.
4. The user is invited to download and print a copy of the purchase form and of these General Terms and Conditions of Sale in which terms, Rewoolution, reserves the right to change unilaterally and without notice. However, any changes are not effective for customers who have already submitted the order.
5. It is possible to use the site and, therefore, access and purchase products offered by it in the following languages: Italian, English, German
Art. 2 – Object
1. These General Terms and Conditions of Sale govern the offer, transmission and acceptance of purchase for products on Rewoolution and do not, on the other hand, govern the supply of services or the sale of products by parties other than the seller who are present on the same site through links, banners or other hypertext links.
2. Before placing orders and purchasing products and services from different parties, we suggest checking their sales conditions.
3. Rewoolution offers products for sale on rewoolution.it and its e-commerce business services are available exclusively to its adult end users, i.e. ""Consumers"" means any individual who is acting for purposes outside of his or her trade, business or profession. If you are not a ""consumer"", please do not buy any products on rewoolution.it
4. Rewoolution reserves the right not to accept order proposals received from users who are not ""consumers"". The order proposals sent to Rewoolution and the returns made by the user must also match with normal consumer needs. Rewoolution monitors the number of order proposals and returns.
Art. 3 – Conclusion of the contract
1. To conclude the purchase contract, it will be necessary to fill in the form in electronic format and transmit it following the relative instructions.
2. It contains the postponement of the General Sales Conditions, the images of each product and the relative price, the means of payment that can be used, the type of delivery of the products purchased and the relative costs of shipping and delivery, a reference to the conditions for the right of withdrawal; methods and times for returning the purchased products.
3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data. The confirmation of the order implies for the Buyer the acceptance of the present general conditions. These conditions must be applied or modified directly with the transcription of the new standard in this site. The modified or modified will be effective and effective for orders that have not yet been digitized and for which they are not yet existing and printed on the web page, which summarizes the fundamental data.
4. The purchase contract is concluded, through an irrevocable order by the Buyer, by filling in and sending the order form online, which can be viewed on the summary web page by logging into your Rewoolution account (""orders"" section), printable and which lists the details of the ordering party, the price of the goods purchased and the shipping costs, the methods and terms of payment, used where the goods will be delivered. Therefore, for the buyer, the purchase becomes irrevocable once the order has been sent, in the manner provided for in this contract, without prejudice to the right of withdrawal and the reconsideration set forth in Article 11. Upon receipt of the order, the buyer will send an e-mail confirmation and order summary, printable, which will describe the data recorded by the buyer when ordering. The contract is considered to be perfected and effective between the parties only with the execution of the order and the issuance of the relative invoice, received by the seller the possibility, up to an important moment, to refuse the order.
5. The purchase contract can take place on its own in the presence of a complete compilation of the ""on-line"" application form including the customer consent manisfested through a consent provided ""on line"", i.e. by underwriting the electronic order form. The buyer undertakes, once the online purchase procedure is completed, to arrange for the printing and storage of this contract. The information provided in this contract was, moreover, already viewed and accepted by the Buyer before the purchase confirmation.
6. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the ""PLACE ORDER NOW"" button at the end of the guided procedure.
7. Once the contract is concluded, the seller takes charge of the order for his evasion.
Art. 4 – Registered Users
1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his personal data correctly and truthfully.
2. The confirmation will in any case exempt Rewoolution from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Rewoolution of any change in his data at any time communicated.
3. If the user then communicates inexact or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, Rewoolution will have the right not to activate or suspend the service until the relative deficiencies are rectified.
4. On the occasion of the first request to activate a profile by the user, Rewoolution will assign the same username and password. The latter acknowledges that these identifications constitute the system for validating the user's access to the Services and the only system suitable to identify the user that the acts performed through such access will be attributed to him and will have binding effect against him.
5. The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to sell them even temporarily to third parties.
Art. 5 – Products availability
1. Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other customers before the order is confirmed.
2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.
3. If the purchaser requests the cancellation of the order, by resolving the contract, Rewoolution will reimburse the amount paid within 21 days from the moment in which Rewoolution has become aware of the purchaser's decision to terminate the contract.
Art. 6 – Products offered
1. Rewoolution markets: technical and sportswear for men and women.
2. The offer is detailed on our website at the link: https://www.rewoolution.it/man/home and https://www.rewoolution.it/woman/home
Art. 7 – Payment methods and prices
1. The price of the products will be the one indicated from time to time on the site, except where there is an obvious error.
2. In case of error Rewoolution will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. However, there will be no obligation for Rewoolution to provide what is sold at the lower price incorrectly indicated.
3. The site prices are inclusive of VAT and do not include shipping costs. Prices may change at any time. Changes do not apply to orders for which order confirmation has already been sent.
4. 4. If Products are to be delivered outside of the EU, the Customer will be subject to import duties and taxes, which will be levied once the Products reach their destination. Any charges for customs clearance and/or for any taxes levied shall be borne by the recipient. The purchaser is advised to contact his/her local customs office for any necessary information.
Please, consider that for shipments to the UK, only orders above £135 will be accepted.
5. Once you have selected the desired products, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. The order details can be changed before payment.
6. Payment can be made via:
Credit cards (VISA, Master Card, AMEX)
PayPal
Payment on delivery (in Italy only)
Art. 8 – Delivery
1. Rewoolution will only deliver to the user's home, provided at the time of purchase.
2. Delivery is made, for the Italian territory, generally within 2-4 days, or, if no delivery date is specified, within a maximum period of thirty days.
3. As far as the European Union countries are concerned, the delivery will be made in 2-5 days, and in any case, within a maximum period of thirty days.
4. In non-EU territories, delivery will take approximately 5-10 days.
Please, consider that for shipments to the UK, only orders above £135 will be accepted.
5. The terms given are intended as indicative.
6. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree a new delivery.
7. If you are not able to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.
8. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that it is intended to terminate the contract.
9. As a result of the termination, the amounts will be returned, including delivery costs, excluding any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 21 days from date of termination of the contract. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.
10. The shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.
Art. 9 – Transfer of risk
1. The risks relating to the products will be borne by the buyer starting from the time of delivery. The ownership of the products is considered acquired as soon as the complete payment of all the amounts due in relation to the same, including the shipping costs, or at the time of delivery, if this occurred at a later time, is received.
2. Upon receipt of the products the customer must verify that the package is perfectly closed and intact. If the package is damaged, the customer must report the disputes to the courier. Otherwise, the products are considered regularly delivered.
Art. 10 – Warranty and commercial compliance
1. The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items to the products ordered, in accordance with the provisions of Italian legislation.
2. If the buyer has stipulated the contract as a consumer, that is, any natural person acting on the site for purposes unrelated to any business or professional activity performed, the warranty is valid provided that the defect occurs within 24 months from the date product delivery; that the buyer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is completed correctly.
3. In the event of non-compliance, the purchaser who entered into the contract as a consumer will be entitled to obtain the restoration of the conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or termination of the contract in relation to the disputed assets and the consequent return of the price.
Art. 11 – Withdrawal
1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to Article 57 of Legislative Decree 206/2005 starting from the date of receiving the products.
2. In the case of multiple purchases made by the buyer with a single order delivered separately, the 14-day term starts from the date of receipt of the last product.
3. The user who intends to exercise the right to withdraw from the purchase can do so by accessing the section: ""Return"" of the Rewoolution site by creating a file.
4. The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively to send the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 not obligatory.
5. The customer must exercise this right within 14 days (working days) of receipt of the goods and, within the following 30 days he must send the product to the following address, under penalty of forfeiture of the return.
Rewoolution S.r.l.
Via Robilio, 25 – 13835 – Valdilana (BI)
Att. Dipartimento Logistica Rewoolution
6. The goods must be returned intact, in the original packaging complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will provide the amount of the products subject to withdrawal within a maximum period of 14 days, including any shipping costs.
7. The right to withdraw will not apply in the event that Rewoolution services and products are included in the categories of Article 59 of Legislative Decree 206/2005.
8. The refund will be issued using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.
Art. 12 – Data processing
1. The buyer's data is processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to articles 13 and 14 of the EU Regulation 2016/679 (Privacy Policy).
Art. 13 - Contacts
1. Any request for information can be sent by e-mail to the following address:
[email protected], by telephone at the following telephone number: +39 015 7049274,and by mail to the following address: via Robiolio, 25 - 13825 - Valdilana (BI)
Art. 14 – Applicable law and competent court
1. These General Terms and Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other mandatory rule prevailing in the country of habitual residence of the purchaser. Consequently the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law.
2. Any disputes concerning and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the purchaser is a Consumer, any disputes must be settled by the court of the place of domicile or residence of the same according to the applicable law.
These conditions have been updated on 10/06/2019.