• Privacy policy
  • Welcome to our website www.rewoolution.it (the "Website").

    We kindly ask you to carefully read our Privacy Policy, as it applies in every case in which you access to our Website and navigate through or use its services, whether you purchase any products or not. Decisions regarding the purposes, modalities of processing your personal data and the instruments utilized, including the security profile, are made by Rewoolution S.r.l, in compliance with the EU Regulation n. 679/2016 (the GDPR) and the applicable national legislation (hereinafter collectively referred to as “applicable law”). This Privacy Policy provides exhaustive information on how we collect and use identification data of usersbrowsing through the Website.

    This notice is issued only for Rewoolution S.r.l Website and not for other web sites that can be consulted by users through the various links (for which reference is made to the respective privacy policies).

    The Website may contain social networks' plug-ins. If you access a web page that has one of this plug-in, a link in your browser is established with the social network and a message to your browser displays the plug-in on the webpage. Before using such plug-ins, the user is invited to consult the privacy policy of the social networks on their home pages.



    Privacy Policy


    Data Controller and Data Processor

    The Controller of the data collected through this Website is Rewoolution S.r.l, with registered office at Via Robiolio 25 - 13825, Valle Mosso (BI) Italy, VAT and Tax Code n. 02825720028 (hereinafter also referred to as "Rewoolution"), which can be contacted by e-mail at: [email protected]

    The Data Processor is Mr. Luca Martines.


    Categories of personal data processing

    The personal data processed through the Website are the followings:

    • Navigation data: information concerning the use and browsing of the user on our Website, such as user's IP address and other identification data of the device, the operating system, the type of browser, and information about the visited pages of the Website, collected through cookies or other tracking technologies.
    • User’s personal data: personal data (such as name and surname, shipping and billing address, payment details, e-mail address, telephone number and other personal data) provided by the user by filling in the forms on the Website.
    • Data provided voluntarily by the user: personal data that may be contained in communications sent by the user to forward any type of request and/or communication.
    • Third-Party data: Sometimes Rewoolution treats personal data of third parties, which Rewoolution users communicate directly, such as, for example, when a user purchases an item to be delivered to a friend, or when the person paying for an item is not the person to whom the item is shipped, or when a user advises a friend about a service or a particular product offered for sale. In these cases the User is responsible for obtaining the prior consent of the persons whose data are provided to Rewoolution and to inform them about this Privacy Policy, because you will be the sole and only person responsible for the communication of information and data about a third party without having expressed their consent or for the data’s eventually being used incorrectly or in violation of the law.We also inform you that the consent of these individuals is not necessary if their data have been communicated to Rewoolution for the purpose of stipulating a contract with the same, in favor of a third party.

    Rewoolution reserves the right to eliminate an account and all associated data in the case that it should find illicit content or content that might damage Rewoolution’s image and/or that of its products or the products of third parties, or offensive content that promotes illegal or defamatory activities, pornographic material, content that incites violence or promotes discrimination on the basis of race, gender, religion or sexual orientation.

    In order to ensure that your personal data are always accurate, up-to-date, relevant and complete, please notify us of any changes made by e-mail to our Customer Service([email protected])


    Minimum Age

    Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by anyone under the age of eighteen (18) years, or any other age limit set out by the law of his/her country of residence and we will not collect or knowingly process personal data of such persons. By registering or making any purchase on the Website, User confirms that he/she has reached the age of majority in his country of residence.


    Cookie

    Our Website uses cookie. More information can be found in our Cookie Policy


    Purposes of Data Processing

    The data supplied by the User are processed for the following purposes:

    1. management and processing of purchase orders for products and/or services offered and the related activities (“Contractual purposes”);
    2. payment processes, including anti-fraud in case of payment by debit/credit card(“Contractual purposes”);
    3. management of your technical or commercial requests, order tracking and requests for information in general(“Contractual purposes”);
    4. contacts with our service personnel (Press Office, Business Development, Web Marketing, Procurement, Customer Service) (“Contractual purposes”);
    5. comply with legal and regulatory obligations (“Legal Purposes”);
    6. sending, with your prior consent, of newsletter with informative or promotional content via e-mail (“Newsletter Purposes”);
    7. sending, with your prior consent and in order to improve your browsing experience, of commercial offers in line with your profile (determined on the basis of your preferences and interests, as well as your browsing behavior). The profiling is done, for example, by using cookie ("Customer profilingPurposes").

    Legal Basis

    The legal basis of the processing for Contractual Purposes is that provided for in art. 6, par 1, lett. b), EU Reg. 2016/679.

    The legal basis of the processing for Legal Purposes is that provided for in art. 6, par 1, lett. c), EU Reg. 2016/679.

    For the aforementioned processing purposes, the provision of your data is necessary in order to execute the contractual relationship and other related activities. If you do not provide such data, it would not be possible to carry out the activities required for the conclusion and execution of the contract.

    Processing of data for Newsletter and Customer profilingPurposes is optional and subject to your prior consent, pursuant to art. 6, par 1, lett. a), EU Reg. 2016/679, which may be revoked in any case (if you do not wish to receive further newsletters from Rewoolution, you may interrupt these communications at any time by simply clicking on the appropriate link “unsubscribe” at the bottom of each communication or contacting our Customer Care or by writing to the following address [email protected]; you may revoke your consent for Customer profiling Purposes contacting our Customer Care or by writing to the following address [email protected]).In case you do not want to provide your data for these purposes, Rewoolution will not be able to keep you updated on commercial information and promotions reserved for its customers and to send you personalized commercial offers.

    We inform you that you may receive further communications from us even after submitting your cancellation request, as some submissions may have already been planned, our systems may take some time to process your request.


    Retention period

    Your Data will be processed for the time strictly needed to fulfill the abovementioned purposes and, particularly, for Contractual Purposes data may be retained for the duration of the contract (in case of an account created on the website or in relation to services provided by Rewoolution) and for 10 (ten) years after the requested service.

    For the Legal Purposes, your data are stored in accordance with the specific limitation periods defined by law.

    For the Newsletter Purposesyour data may be retained until the consent given for this purpose is revoked by unsubscribing from the service.

    For the Customer profilingPurposes your data may be stored for a period of 5 (five) years from the date on which we obtained your last consent, without prejudice to the right to object to the processing at any time.

    Upon expiry of the aforementioned retention periods, your data will be automatically deleted or made anonymous in a permanent and non-reversible way.


    Methods of data processing and security measures

    The data will be processed using appropriate tools to guarantee security and confidentiality and can be carried out not only with manual tools but also through automated tools to store, manage and transmit the data. We also inform you that any personal data referred to you will be processed in compliance with the manner indicated by the GDPR, which provides, inter alia, that the data should be:

    • processed lawfully and correctly;
    • collected and registered for specific, explicit and legitimate purposes;
    • exact and, if necessary, updated;
    • adequate, complete and not excessive in relation to the purposes of the processing.

    Rewoolution guarantees that the security and confidentiality of customer data will be protected through appropriate protection measures, based on the provisions of Articles 25, 32, 33, 34, 35 and 36 of the GDPR, to reduce the risks of destruction or loss, even accidental, of data, unauthorized access, or processing not allowed or not in accordance with the purposes of collection.

    However Rewoolution cannot guarantee its users that the measures adopted for the security of the Site and the transmission of data and information on the Site will limit or exclude any risk of unauthorized access or loss of data by devices belonging to the user:we recommend that you make sure your computer is equipped with adequate software to protect both incoming and outgoing data transmission over the network (such as updated antivirus systems) and that your internet service provider has taken appropriate security measures of data transmission over the network (such as firewalls and spam filters). On www.rewoolution.it every purchase is made in maximum security thanks to the use of the most advanced technological and coding systems (SSL).


    Data communication and transfer abroad

    In order to pursue the aforementioned purposes, Rewoolution may communicate, in Italy and abroad, the personal data of users/customers to third parties who provide services upon their request. We will provide these third parties with only the information necessary to perform the services required by taking all measures to protect your personal data.

    We may also disclose personal data to our commercial service providersappointed for this purpose by external processors.

    Personal data may be disclosed to the competent public bodies and authorities for compliance with regulatory requirements or for the assessment of responsibility in the case of computer crimes to the detriment of the Website.

    In addition, personal data may be communicated to, or placed with, third parties (as responsible or, in the case of providers of electronic communication services, autonomous owners), who provide computerized and telematic services (e.g. service for sending newsletters - including personalized ones -,hosting, management and development of websites) and which Rewoolution uses for the performance of tasks and activities of a technical and organizational nature that are instrumental to the provision of its services and products and to the functioning of the Website.

    The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by Rewoolution.

    Finally, personal data may be known and processed by Rewoolution employees/collaborators who are specially trained and appointed Data Processors.

    The categories of recipients to whom the data may be communicated are available by contacting Rewoolution at the addresses indicated above.

    The data processing takes place in Italy and in the countries of the European Union.

    Your personal data will not be disclosed.


    Data subjects’ rights

    Data subjects have the right to obtain from Rewoolution, where appropriate, access to their personal data as well as rectification or cancellation of such data or the restriction of the processing concerning them, and to object to the processing (pursuant to art. 15 and followings of the GDPR). Please contact the Data Controller at the email [email protected] to lodge all requests to exercise these rights.

    If a data subject considers that the processing of personal data relating to him or her and performed via this website infringes the applicable laws, he or she has the right to lodge a complaint with the Italian Data Protection Authority pursuant to art. 77 of the GDPR, or to start a judicial proceeding pursuant to art. 79 of the GDPR.


    Modifications and updates of the Privacy Policy

    Rewoolution may modify or simply update, entirely or in part, its website Privacy Policy, also in consideration of the modifications in the laws or norms governing this area and protecting your rights. We therefore ask that you access this section periodically to check the posting of the most recent and updated version of our Privacy Policy.(Updated to November25, 2020)


    To exercise the rights recognized by the current legislation on the protection of personal data, to know the updated list of appointed data processors, as well as if you wish to receive more information on how Rewoolution processes your personal data, please write to the e-mail address [email protected].